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Case
Studies
Robert May’s School, Hampshire
Service: To sand, reseal and court
mark one gymnasium, one Granwood sports hall
and supply a maintenance machine.
Customer’s Reaction: When I set out
to refurbish the school's sports hall and
gymnasium with deep cleans and floor
maintenance, I obtained 4 quotes from
specialist companies. Although not the
cheapest, I chose Roger Hyde because they
were able to offer a wider range of
services, which they would project manage.
I also had the escalatory position of Jim
Hyde. His services were not required
however, as the project manager was
empowered to undertake all works, including
reacting particularly well to any
observations we had. I am delighted we used
Roger Hyde and will be pleased to use them
again in any further projects we may
undertake.
The Kings School, Gloucester.
Service: To deep machine scrub and
reseal a hall floor, without harmful and
expensive sanding.
Customer’s Reaction: “Roger Hyde
Limited were able to produce an excellent
result on a floor which had been neglected,
and which proved more difficult to treat
than expected, whilst keeping the cost to
the original quote. We were more than happy
with the result.”
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Salvation Army, Regents Hall,
Oxford Street, London.
Service: To remedy a previously
poorly sanded herringbone pattern wood floor
and provide a reliable maintenance plan, the
Glaze System for the main hall which is used
heavily everyday.
Customer’s Reaction: Alan Burns
Major says
“I wanted to drop you a line to thank you
for the excellent job that you did on our
floor here at Regent Hall. When you came and
saw the mess that the previous firm had made
of our lovely floor, you leapt into action
and at very short notice took on a difficult
job.
The floor has never looked so good. We
receive regular compliments from the members
of our church as well as clients who use the
building. We take the credit I am afraid-but
know that it is because of your skilled
work.
The floor polisher works a treat and regular
dose of treatment that you recommended has
worked really well. In fact if you saw the
floor after it has been polished- you would
think that it had been renovated again.
All in all, we are very satisfied customers.
If it helps, please use this letter as our
endorsement of your excellent work to others
who will benefit from your expertise and
customer orientated approach”.
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Granwood Sports Floor, White Oak Leisure Centre,
Swanley, Kent.
Service: To remove ingrained dirt and rubber marks
from approximately 1000m2 of Granwood floor,
re-instate games lines including badminton, 5-a-side
football, basketball and volleyball courts and apply
Granguard seal protection.
Customer’s Reaction: Malcom Kent, the Operations
Manager says “a fast and efficient service with
helpful and friendly staff. We were very please with
the condition of Granwood sports floor after the
work was completed. |
Maple floor refurbishment, progressive sanding to a
fine finish and sealed with four coats of industrial
strength polyurethane seal:
“We’re very pleased. The best it’s looked since the
floor was installed.”
Mrs M, Essex.
8” Wide Oak board installation, sanding to a fine
finish and sealed with four coats of industrial
strength polyurethane seal:
“It looks fantastic. Better than we could have ever
have hoped!”
Miss A, Essex.
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RECREATION CENTRE, Vauxhall Recreation Club,
Bedfordshire.
Service: To clean and reseal a Multi-function wood
floor to withstand heavy use. A Glaze System was
recommended to maintain the floor.
Customer’s Reaction: Jon Reep, the Recreation
Manager, says “Roger Hyde Limited provided us with
very good advice and had the technical knowledge to
back up their service. Their after sales service was
excellent and training was carried out very
professionally. I would highly recommend their
services.” |
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