Receipt of any query or complaint will be acknowledged by e-mail within 5 working days.

Customers will be kept informed of our progress whilst dealing with any such matter and it will be resolved no later than 30 days after receipt of said complaint or query.

Our support staff can be contacted by e-mailing support@exercise.co.uk or by telephoning us on 01977 662333 Monday to Friday 9am to 4pm (standard call rates apply)