FAQs |
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Foreign
Currency
Can I order more than one currency?
You can order more than one currency in notes or American Express
Travellers Cheques.
Why should I register on the site?
If you register on the Post Office site your personal details will be
remembered to save you time when you fill in forms. Registration is
quick and simple and provides a number of benefits to you:
• Look up eight postcodes or
addresses in any 24-hour period
• Receive news and special offers on
Post Office products
• Save time filling out forms on
www.postoffice.co.uk
How long will my currency be kept at the
Post Office branch?
The foreign currency notes and/or American Express Travellers Cheques
you order will generally be held at your chosen Post Office branch for
seven days from your chosen collection date.
Travel Insurance
How much will my travel insurance cost?
You can obtain a travel insurance policy through the Post Office for as
little as £5.50. The cost of your policy will depend on the type of
cover you require, the duration of your trip and the number and age of
people travelling.
How do I get medical assistance when I'm
away?
For emergency medical assistance while you are away, phone the 24-hour,
worldwide emergency medical service (Assistance International) on +44 23
8064 4633.
If medically necessary in an emergency, admission to hospital, ambulance
transfers and air repatriation to the UK can be arranged.
Guaranteed Equity Bonds
Are there any setup or management
charges?
There are no upfront setup or management charges reducing your
investment amount on the Post Office Guaranteed Equity Bond. Some of the
cost of providing the capital guarantee is reflected in the
participation rate and reduces the potential return you will receive
when compared with investing directly in the shares of the companies
that make up the FTSE 100 Index.
What will happen after I invest?
From the date on which your funds clear until the date that the Bond
opens, your money will earn 4% Gross* / AER† interest. After the Bond
start date, you’ll receive a letter confirming the details of your
investment plus the interest it earned.
Can I cash in my Guaranteed Equity Bond
early?
No. With the Post Office Guaranteed Equity Bond your money is invested
for a fixed period. You should be sure that you can leave your money
untouched for three or five years before you invest.
http://www.postoffice.co.uk/
Growth Bonds
Who can have a Post Office Growth Bond?
A Growth Bond can be opened by anyone aged 16 or over, who is resident
or ordinarily resident for tax purposes in the UK, either individually
or jointly with one other person. An Adult Representative can also open
a Growth Bond for a child under 16 in the child’s name.
When do I receive my interest?
If you choose the one-year Bond, interest will be paid at the end of the
term. If you choose the three-year or the five-year term, at the end of
each year Post Office will pay you the annual interest on your Bond. The
interest will be paid into a Maturity Account and they will hold your
funds for you until you choose to withdraw them. You can withdraw funds
from the Maturity Account at any time, subject to Contact Centre opening
hours and your request being in writing. Post Office will pay interest
at Bank of England Base Rate (“Bank Base Rate”) minus 2% on the funds
they hold for you in your Maturity Account. You will receive a statement
of interest paid each time they pay you interest.
What happens if I die before the Bond
matures?
The Bond may remain invested in your name until it matures or it may be
closed. If it is closed before maturity, Post Office will repay the
amount invested in the Bond together with any interest accrued up to the
date of withdrawal.
http://www.postoffice.co.uk/
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