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FAQs

Foreign Currency

Can I order more than one currency?
You can order more than one currency in notes or American Express Travellers Cheques.

Why should I register on the site?
If you register on the Post Office site your personal details will be remembered to save you time when you fill in forms. Registration is quick and simple and provides a number of benefits to you:
Look up eight postcodes or addresses in any 24-hour period
Receive news and special offers on Post Office products
Save time filling out forms on www.postoffice.co.uk

How long will my currency be kept at the Post Office  branch?
The foreign currency notes and/or American Express Travellers Cheques you order will generally be held at your chosen Post Office branch for seven days from your chosen collection date.


Travel Insurance

How much will my travel insurance cost?
You can obtain a travel insurance policy through the Post Office for as little as £5.50. The cost of your policy will depend on the type of cover you require, the duration of your trip and the number and age of people travelling.

How do I get medical assistance when I'm away?
For emergency medical assistance while you are away, phone the 24-hour, worldwide emergency medical service (Assistance International) on +44 23 8064 4633.
If medically necessary in an emergency, admission to hospital, ambulance transfers and air repatriation to the UK can be arranged.

 


Guaranteed Equity Bonds

Are there any setup or management charges?
There are no upfront setup or management charges reducing your investment amount on the Post Office Guaranteed Equity Bond. Some of the cost of providing the capital guarantee is reflected in the participation rate and reduces the potential return you will receive when compared with investing directly in the shares of the companies that make up the FTSE 100 Index.

What will happen after I invest?
From the date on which your funds clear until the date that the Bond opens, your money will earn 4% Gross* / AER† interest. After the Bond start date, you’ll receive a letter confirming the details of your investment plus the interest it earned.

Can I cash in my Guaranteed Equity Bond early?
No. With the Post Office Guaranteed Equity Bond your money is invested for a fixed period. You should be sure that you can leave your money untouched for three or five years before you invest.

http://www.postoffice.co.uk/


Growth Bonds

Who can have a Post Office Growth Bond?
A Growth Bond can be opened by anyone aged 16 or over, who is resident or ordinarily resident for tax purposes in the UK, either individually or jointly with one other person. An Adult Representative can also open a Growth Bond for a child under 16 in the child’s name.

When do I receive my interest?
If you choose the one-year Bond, interest will be paid at the end of the term. If you choose the three-year or the five-year term, at the end of each year Post Office will pay you the annual interest on your Bond. The interest will be paid into a Maturity Account and they will hold your funds for you until you choose to withdraw them. You can withdraw funds from the Maturity Account at any time, subject to Contact Centre opening hours and your request being in writing. Post Office will pay interest at Bank of England Base Rate (“Bank Base Rate”) minus 2% on the funds they hold for you in your Maturity Account. You will receive a statement of interest paid each time they pay you interest.

What happens if I die before the Bond matures?
The Bond may remain invested in your name until it matures or it may be closed. If it is closed before maturity, Post Office will repay the amount invested in the Bond together with any interest accrued up to the date of withdrawal.

http://www.postoffice.co.uk/

 


 


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