|
A Guide to Shopping Online at Argos.co.uk
Paying for your Products
Once you have found the product you are looking for and have decided to
buy it, then it's time to begin the payment process. Firstly, you need
to add the product to your trolley. To do this, simply click the trolley
link next to the product you would like. Doing this will place the item
into your trolley, and will take you the trolley screen (below)
At this stage, you can still remove the item from the trolley if you
decide not to buy. The trolley screen below shows a typical example, and
the key points of the trolley process/page have been highlighted and are
explained below.
Product
Chosen: This area displays the name of the product you have added to
your trolley, as well as the catalogue number and the quantity of the
product you've chosen. This quantity can be changed by adjusting the
figure in the box (you can order up to ten of any one item). A delivery
estimate is also made at this stage unless you wish to collect from
store.
Summary of cost: This shows the price you will pay for the
product, and includes cost (if any) of delivery.
Go to checkout: If you decide you would like to make the
purchase, click here to go the checkout, where you will be asked for
delivery and payment details.
Once you have decided to make the purchase and have clicked 'go to
checkout', you will be taken to the checkout where you will be asked to
enter payment and delivery details.
At this point, the site enters 'secure mode'. Secure mode means that all
of the details you enter are guarded and encrypted so that your details
cannot be accessed by anyone else. You can check to see that the site
has entered secure mode by the appearance of a small padlock symbol at
the bottom right of your browser window.
You will firstly be asked to enter your details, such as name, address
and contact telephone number. You can then enter you delivery details,
should they be different.
Then, we will ask you to enter your payment details ie the type of card
your are using, the card number and expiry date. You will also be asked
to confirm a delivery date, and ask for next day or Saturday delivery
(if available on the product you have chosen).
Having entered these details, you will be presented with a summary
screen, which presents all the details of your order to you for you
check. Details can be altered at this stage should there be any
inaccuracies. If the details are correct, clicking submit will process
the order.
Once you card has been authorised, you will see an order confirmation
containing an order number. This is your receipt and proof of purchase,
so should be printed. We will also send you an email confirming your
order details, again this should be retained for proof of purchase.
SUMMARY OF THE ORDER PROCESS.
-
Select the
item you would like to buy, and then add to the trolley
-
Check that
the details and quantity are correct in the trolley, and then 'go to
checkout'.
-
Enter your
billing address (your home address) and the address where you would like
the goods to be delivered.
-
Enter your
payment details
-
Having been
presented with a summary screen, check that the details are correct and
if so, press submit to complete your order.
-
Keep your
email and a printed copy of the on screen confirmation as your receipt.
|