www.nationalcar.co.uk
National Car Rental has a history
dating back to 1947 and has built a worldwide network of 3,200 locations
in 83 countries. In the UK, National is the market leader with the largest
rental fleet and over 145 locations to choose from – 83 of which also
offer vans. As the only car rental company in the UK to hire to 21 year
olds and over, students, teachers and indeed anyone needing transport for
weekends, holidays and business can benefit from renting a car or van from
National.
The National Fleet
National’s industry leading fleet of rental vehicles comprises over 40
models to choose from, many less than 6 months old. All vehicles are fully
maintained and serviced to manufacturers’ specifications and covered by
24-hour breakdown assistance and the majority of vehicles are equipped
with anti-lock braking systems (ABS) and airbags. The end result is that
you can travel in comfort and with peace of mind, no matter how long your
journey.
Our vehicles are divided into groups, from hatchbacks to estates and
people carriers, with a good choice of vehicles available in each group.
We can’t guarantee a particular model, but will provide you with a similar
model in the same group.
Alternatively if you would prefer to choose a specific vehicle from the
forecourt, our Choice service, available at London’s Heathrow airport is
the answer. With our revolutionary Choice service, customers can select
the exact model, specification and even the colour of their vehicle at the
point of rental. No other car rental company in the UK and Europe offers
this option.
Planes, trains and rural locations
Whether you choose to travel by road, air or rail National Car Rental is
there when you need us. Our meet and greet services mean that no matter
what time you arrive and where it is, a member of National staff can be at
your destination waiting with one of our cars.
Booking is easy!
So you’ve chosen the car and your destination, now it’s time to book and
National provides several easy options offering a round the clock service.
For the ultimate in fast, easy car rental log onto
www.nationalcar.co.uk.
Users can simply log on, book a vehicle from any of our 145 branches in
the UK and a confirmation email will be returned straightaway.
Designed to take the hassle out of car rental in the UK, you can research
rates with a no obligation quotation. There are no hidden costs – all
charges are made very clear up front. You can also save your details and
next time you log on your profile will be recalled, speeding up the
booking service even further.
Of course, if you don’t have internet access you can call National’s
central
reservation service, or contact your local branch directly.
Frequently Asked Questions
What do I need to book?
-
You need to have had a full
driving licence* for at least a year.
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A Visa, Mastercard,
American Express, Diners or Visa Delta card. We don’t accept Switch or
Solo.
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You need to be at least 21.
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The cardholder must pick up
the vehicle, and must be a named driver.
What about additional
drivers?
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You can have up to five
named drivers. All of them must be 21 or over and meet our other
qualification criteria. Each additional driver costs £2.50 + VAT per day.
-
If the person renting is
under 25, you will have to pay a young driver’s insurance surcharge:
Can I take a vehicle one
way?
What do I need when I
collect the vehicle?
-
A full driving licence for
all named drivers, with details of all endorsements.
-
If you’ve got the new
photocard licence, you also need the paper counterpart.
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The cardholder (who must be
a named driver) and the credit card.
-
Another form of
identification such as another credit or debit card, a building society
statement, a passport.
What does the rental
include?
-
The charge includes: basic
rental, any discounts, basic insurance (3rd party insurance and damage
waiver), road fund tax and VAT.
-
When you pick up your
vehicle we’ll give you the option of reducing the damage excess you’re
liable for by taking out our Master Cover.
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What is damage waiver?
-
Damage waiver covers you
for financial responsibility for damage to a vehicle, no matter how the
damage is caused. The cover includes the cost of repairs or replacing the
vehicle, loss of use and administration charges. With damage waiver, you
have to pay up to £500 excess for any damage to the vehicle, no matter how
the damage is caused. This means you have to pay the first £500 of any
damage. If you opt to pay for additional insurance, from Master Cover, you
reduce the excess from £500 to £75.
Master Cover
Additional insurance cover from Master Cover is optional. You can pay for
this when you pick up your vehicle. As well as reducing your damage excess
from £500 to £75, it also includes extra protection and benefits: personal
and accident cover payable for accidental injury, baggage and personal
effects, legal expenses, 24 hour helpline and emergency travel.
Can I book children’s seats?
You can’t book a child’s seat online, but they are usually available for
£23.50 (£20 plus VAT) per rental. After booking, contact the branch you’re
renting from with your reservation number to confirm availability.
What happens if I need to cancel?
-
You can cancel or change
your reservation up to 24 hours before the rental is due to start (within
the start branch opening hours).
-
If you book online, you can
cancel during a “cooling off period” of seven working days from the day we
confirm your reservation by email, assuming we receive confirmation the
email was sent successfully.
-
If you don’t cancel or
change your booking as described above and then fail to take up the
rental, we reserve the right to charge you a £20 fee on your card.
What are your opening
hours?
Opening hours are between 08:00 and 18:00 on weekdays and 08:00 and 13:00
on Saturdays – except where the working hours of the branch where the
rental is to commence are different. We’ll tell you the relevant working
hours when we confirm your reservation.
www.nationalcar.co.uk
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