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Teachers Building Society is a mutual
organisation run for the benefit of our
members. As we do not have to pay dividends
to shareholders we can offer great deals to
both our mortgage and savings customers. As
such we aim to provide you with a first
class personal service and keep your
interests at the centre of all of our
activities. This means that we are fully
committed to the FSA (Financial Services
Authority) 'Treating Customers Fairly'
initiative.
Our customer
service teams are fully qualified to discuss
your requirements for mortgages and savings
as well as providing you with a first class,
personal service at all times. We will
treat you as an individual and listen to
you, give you correct and clear information
in plain language to enable you to make
informed choices and explain our decisions
to you clearly.
We will act with integrity at all times.
We are always interested in hearing your
views on the products and services that we
provide and any suggestions that you may
have for improving them. |
